Refund & Return Policy

Last Updated: 24 June, 2026

Thank you for supporting Trisko & Pine. Because we offer both digital products and print-on-demand physical products, our refund policy varies by product type.

Digital Products

Due to the nature of digital products, all sales are final.

Once a digital product has been purchased and delivered, we cannot offer refunds, returns, exchanges, or cancellations. Please review all product descriptions carefully before making a purchase.

If you experience any issues accessing or downloading your purchase, please contact us at contact@triskoandpine.store, and we will be happy to assist you.

Print-on-Demand Physical Products

Physical products sold through our store are produced and fulfilled by our printing partner.

Because each item is made to order, we do not accept returns or exchanges for:

• Incorrect size selections made by the customer

• Buyer's remorse

• Preference changes after ordering

However, if your item arrives:

• Damaged

• Defective

• Misprinted

• Incorrect due to a production error

Please contact us within 30 days of receiving your order at [your email address].

To help us resolve the issue, please include:

• Your order number

• A description of the issue

• Clear photographs showing the problem

If the issue is confirmed to be a manufacturing or fulfillment error, a replacement or refund may be provided at no additional cost.

Order Cancellations

Digital product orders cannot be canceled after purchase.

Physical product orders may only be canceled before production begins. Once an item enters production, cancellations are no longer possible.

Contact Information

For questions regarding refunds, replacements, or order issues, please contact:

Email: contact@triskoandpine.store

We aim to respond within 1–3 business days.